Editor's review
This is a software tool that works as a auto dialer. Helps manage outgoing calls.
Voice2Phone Auto Dialer Operator also known as a Predictive Dialer, is used by businesses of all types to better manage outgoing calls. These calls are intended for contacting customers, making collection calls to customers with overdue accounts, direct sales calls etc. Rather than investing in hardware auto-dialers, you could use this software on a PC and a broadband connection with a VoIP provider. That combo could become a capable auto dialing set up. The reason auto dialer will be required is that when an operator calls directly; they spend most of the time listening to the responses to the call, when the called number rings. Often they never reach a live person but an answering machine or no responses etc. Thus effectively the representatives are able to average about 15 minutes of talking in an hour.
Features available in this tool could raise the effective calling time to 45 minutes in an hour. This is possible because of some useful features. They include answering machine detection, repeating calls to numbers automatically that did not respond the first time. Some of the other useful features include flexible reporting, broadcast by phone supported by text to speech, support of “do not call” and removal of duplicates help meet regulations relate to do not call and nuisance calls. Customer reps will be able to let the caller reach a live person with one button press. This is a very good product and is a good option when you have a need for a tool like this. Go ahead and try it out in your exact work settings.
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